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automotive service manager
Posted on March 14, 2025 by Employer details Bankstreet Toyota
Job details
At *Bank Street Toyota*, we go beyond selling cars ? we deliver an extraordinary experience. As a fast-growing, nationally recognized auto dealership group, our mission is to offer exceptional service to our customers. Our priority? Putting our customers first with world-class service. We?re searching for a *Service Manager *who?s as enthusiastic about cars as we are. If you're driven by excellence, ready to lead a team to success, and passionate about ensuring every customer drives away satisfied, you could be the ideal fit! *Responsibilities* * Actively working to support the Service Department in identifying opportunities for coaching and development within your team. Actively working to communicate and support personnel for further skill development. * Help communicate technical problems to service staff and assisting Service Advisors with difficult diagnostics * Looking for gaps in knowledge and productivity, working ongoing with the team to address and improve efficiencies. * Organizing the shop floor and parking lot to ensure that areas are both safe and effectively accessible. * Support the supervision of Technicians in repair procedures, which includes reviewing the quality of service repairs performed and helping to ensure dealership standards are met. * Reviewing all shop comebacks with appropriate Technicians. * Ensuring that the monthly department targets and gross profit objectives are achieved or surpassed. *Qualifications* * 3-5 years? experience in automotive retail, ideally in a Service Advisor role. * Proven leadership skills. * High attention to detail/organization/time management. * High level of self-motivation, accountability for goals/targets. * Ability to work with minimal supervision with high attention to detail. * Strong interpersonal, customer service, and communication skills. * Previous experience in a management role is an asset. Job Types: Full-time, Permanent Pay: $100,000.00-$120,000.00 per year Ability to commute/relocate: * Ottawa, ON: reliably commute or plan to relocate before starting work (required) Experience: * PBS: 1 year (required) * Service Manager: 1 year (required) * Automotive: 1 year (required) Licence/Certification: * Driving Licence (required) Work Location: In person- LocationOttawa, ON
- Workplace information On site
- Salary$100,000 to $120,000YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9673331261
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