Summary Cargo Customer Service Representative - Marine Shipping in Canada
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This occupation includes job titles whose primary duties and responsibilities lead to positive environmental outcomes. Job Bank uses a list of occupations that were identified as "green" through a task-based analysis conducted by the United States’ Occupational Information Network (O*NET), which was recognized by the Organization for Economic Cooperation and Development (OECD) and adapted to the National Occupational Classification (NOC) in Canada. This list may change over time. Learn more.

Find key facts and figures about working as a cargo customer service representative - marine shipping. The following information is applicable to all Ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313).

Description

Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.

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Requirements

High school or specific training

This occupation usually requires a secondary school diploma or several weeks of on-the-job training.

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Wages

$21.00/hour

Median wage in Canada

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Prospects

Varies

The job prospects vary across Canada depending on the province or territory.

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Jobs

8 jobs

advertised in Canada

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Competencies

  • Negotiating
  • Coordinating
  • Instructing
  • Monitoring
  • Time Management

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