Summary Customer Sales And Service Agent (except Airline) in Québec
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Find key facts and figures about working as a customer sales and service agent (except airline). The following information is applicable to all Ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313).

Description

Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.

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Requirements

High school or specific training

This occupation usually requires a secondary school diploma or several weeks of on-the-job training.

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Wages

$19.30/hour

Median wage in Québec

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Prospects

Moderate

The job prospects are fair in Québec

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Jobs

8 jobs

advertised in Québec

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Competencies

  • Negotiating
  • Coordinating
  • Instructing
  • Monitoring
  • Time Management

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