Summary Inbound Customer Service Representative - Contact Centre in Canada
Find key facts and figures about working as an inbound customer service representative - contact centre. The following information is applicable to all Other customer and information services representatives (NOC 64409).
Description
Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.
Learn more about inbound customer service representative - contact centre
Requirements
High school or specific training
This occupation usually requires a secondary school diploma or several weeks of on-the-job training.
View job requirements about Job requirements
Wages
$20.00/hour
Median wage in Canada
View wages about Wages
Prospects
Varies
The job prospects vary across Canada depending on the province or territory.
View prospects about Prospects
Jobs
1,447 jobs
advertised in Canada
View available jobs about Jobs
Competencies
- Oral Communication: Active Listening
- Negotiating
- Persuading
- Learning and Teaching Strategies
- Coordinating
View competencies about Competencies
- Date modified: