Summary Call Centre Agent - Customer Service in the Southeast Region
Find key facts and figures about working as a call centre agent - customer service. The following information is applicable to all Other customer and information services representatives (NOC 64409).
Description
Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.
Learn more about call centre agent - customer service
Requirements
High school or specific training
This occupation usually requires a secondary school diploma or several weeks of on-the-job training.
View job requirements about Job requirements
Wages
$17.90/hour
Median wage in the Southeast Region
View wages about Wages
Prospects
Moderate
The job prospects are fair in the Southeast Region
View prospects about Prospects
Jobs
3 jobs
advertised in the Southeast Region
View available jobs about Jobs
Competencies
- Oral Communication: Active Listening
- Negotiating
- Persuading
- Learning and Teaching Strategies
- Coordinating
View competencies about Competencies
- Date modified: