Competencies User Support Technician in Ontario
Find out what competencies you typically need to work as an user support technician in Canada. These skills are applicable to all User support technicians (NOC 22221).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Troubleshooting | 4 - High Level |
Oral Communication: Active Listening | 4 - High Level |
Repairing | 4 - High Level |
Instructing | 3 - Moderate Level |
Digital Literacy | 3 - Moderate Level |
Reading Comprehension | 3 - Moderate Level |
Oral Communication: Oral Comprehension | 3 - Moderate Level |
Setting Up | 3 - Moderate Level |
Oral Communication: Oral Expression | 3 - Moderate Level |
Equipment and Tool Selection | 3 - Moderate Level |
Personal Attributes Help - Personal Attributes
Importance | |
---|---|
Attention to Detail | 5 - Extremely important |
Independence | 4 - Highly important |
Collaboration | 4 - Highly important |
Analytical Thinking | 4 - Highly important |
Active Learning | 3 - Important |
Innovativeness | 3 - Important |
Service Orientation | 3 - Important |
Social Orientation | 3 - Important |
Stress Tolerance | 3 - Important |
Leadership | 3 - Important |
Interest Help - Interest
Knowledge Help - Knowledge
Knowledge level | |
---|---|
Computer, Technology and Information Systems | 2 - Intermediate Level |
Clerical | 2 - Intermediate Level |
Client Service | 2 - Intermediate Level |
Humanities | 1 - Basic Level |
Telecommunications | 1 - Basic Level |
Business Management | 1 - Basic Level |
Languages | 1 - Basic Level |
Mathematics | 1 - Basic Level |
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