Competencies Telemarketer in the Lower Mainland–Southwest Region

Find out what competencies you typically need to work as a telemarketer in Canada.

Skills Help - Skills

Proficiency or complexity level
Persuading 4 - High Level
Negotiating 3 - Moderate Level
Oral Communication: Active Listening 2 - Low Level
Oral Communication: Oral Comprehension 2 - Low Level
Oral Communication: Oral Expression 2 - Low Level
Social Perceptiveness 2 - Low Level
Critical Thinking 2 - Low Level
Instructing 1 - Lowest Level
Monitoring 1 - Lowest Level
Time Management 1 - Lowest Level

Personal Attributes Help - Personal Attributes

Importance
Stress Tolerance 4 - Highly important
Independence 4 - Highly important
Adaptability 4 - Highly important
Attention to Detail 4 - Highly important
Social Orientation 3 - Important
Concern for Others 3 - Important
Collaboration 3 - Important
Innovativeness 2 - Somewhat important
Creativity 2 - Somewhat important
Service Orientation 2 - Somewhat important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Sale and Marketing 2 - Intermediate Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level
Telecommunications 1 - Basic Level
Clerical 1 - Basic Level
Client Service 1 - Basic Level
Communications and Media 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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