Job requirements Citizen Services Officer (CSO) - Government Services in Canada

Find out what you typically need to work as a citizen services officer (CSO) - government services in Canada. These requirements are applicable to all Employment insurance, immigration, border services and revenue officers (NOC 12104).

Employment requirements

This is what you typically need for the job.

  • A bachelor's degree or college diploma is usually required.
  • Several years of related administrative or regulatory experience may be required.
  • Completion of specialized government training is required.

Source National Occupational Classification

Professional certification and licensing

We don’t have any data on professional certification requirements. This occupation is not regulated in Canada based on our records.

Source Foreign Credential Recognition Program - ESDC

Do you want to work in another province or territory?

If you are already certified to work in a regulated occupation in your province or territory, it will be easier for you to have your certification recognized in another province or territory. See the Workers Mobility's website to learn more.

Labour Market Information Survey
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