Job prospects Agent, Customer Sales - Airline in Ontario

Explore current and future job prospects for people working as an "agent, customer sales - airline" in Ontario or across Canada.

Job opportunities in Ontario

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

Good

The employment outlook will be good for Airline ticket and service agents (NOC 64312) in Ontario for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Several positions will become available due to retirements.

Here are some key facts about Airline ticket and service agents in Ontario:

  • Approximately 4,500 people work in this occupation.
  • Airline ticket and service agents mainly work in the following sectors:
    • Air transportation (NAICS 481): 71%
    • Other transportation and warehousing (NAICS 482-483, 486, 487, 493): 18%
  • The distribution of full-time and part-time workers in this occupation is:
    • Full-time workers: 74% compared to 81% for all occupations
    • Part-time workers: 26% compared to 19% for all occupations
  • 42% of airline ticket and service agents work all year, while 57% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 34 weeks compared to 43 weeks for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 34% compared to 52% for all occupations
    • Women: 66% compared to 48% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: less than 5% compared to 9% for all occupations
    • high school diploma or equivalent: 32% compared to 25% for all occupations
    • apprenticeship or trades certificate or diploma: 7% compared to 8% for all occupations
    • college certificate or diploma or university certificate below bachelor's: 31% compared to 22% for all occupations
    • bachelor's degree: 20% compared to 24% for all occupations
    • university certificate, degree or diploma above bachelor level: 5% compared to 13% for all occupations

Breakdown by region

Explore job prospects in Ontario by economic region.

Legend

0 out of 5 stars
Undetermined
1 out of 5 stars
Very limited
2 out of 5 stars
Limited
3 out of 5 stars
Moderate
4 out of 5 stars
Good
5 out of 5 stars
Very good
Location Job prospects
Hamilton–Niagara Peninsula Region Very good
Kingston–Pembroke Region Undetermined
Kitchener–Waterloo–Barrie Region Good
London Region Undetermined
Muskoka–Kawarthas Region Good
Northeast Region Undetermined
Northwest Region Very good
Ottawa Region Very good
Stratford–Bruce Peninsula Region Undetermined
Toronto Region Good
Windsor-Sarnia Region Undetermined

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as an "agent, customer sales - airline" Airline ticket and service agents (NOC 64312) or across Canada.

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Labour Market Information Survey
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