Job prospects Technical Support Agent in the Kingston–Pembroke Region

Explore current and future job prospects for people working as "User support technicians" in the Kingston–Pembroke Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2021-2023), there was a labour shortage for User support technicians in the Kingston–Pembroke Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Good

The employment outlook will be good for User support technicians (NOC 22221) in the Kingston - Pembroke region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Several positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in the Kingston - Pembroke region:

  • Approximately 460 people worked in this occupation in May 2021.
  • User support technicians mainly work in the following sectors:
    • Professional, scientific and technical services (NAICS 54): 23%
    • Federal government public administration (NAICS 911): 23%
    • Educational services (NAICS 61): 15%
    • Wholesale trade (NAICS 41): 10%
    • Management and Administrative Services (NAICS 55-56): 9%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for User support technicians across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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