Job prospects Help Desk Manager - Information Technology (IT) in British Columbia

Explore current and future job prospects for people working as a "help desk manager - information technology (IT)" in British Columbia or across Canada.

Job opportunities in British Columbia

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

Good

The employment outlook will be good for Computer and information systems managers (NOC 20012) in British Columbia for the 2024-2026 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

The computer technology sector is a major economic contributor in the province. While the most employment in this sector is in the Metro Vancouver region, both Victoria and the Okanagan are emerging as tech hubs.


While activity in the sector was subdued in 2024, investment activity is expected to increase as interest rates decline.

Here are some key facts about Computer and information systems managers in British Columbia:

  • Approximately 12,600 people work in this occupation.
  • Computer and information systems managers mainly work in the following sectors:
    • Computer systems design services (NAICS 5415): 42%
    • Information and cultural industries (NAICS 51): 11%
  • 88% of computer and information systems managers work all year, while 12% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 49 weeks compared to 42 weeks for all occupations.
  • 9% of computer and information systems managers are self-employed compared to an average of 17% for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 78% compared to 52% for all occupations
    • Women: 22% compared to 48% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: less than 5% compared to 8% for all occupations
    • high school diploma or equivalent: 11% compared to 28% for all occupations
    • apprenticeship or trades certificate or diploma: less than 5% compared to 13% for all occupations
    • college certificate or diploma or university certificate below bachelor's: 20% compared to 17% for all occupations
    • bachelor's degree: 39% compared to 22% for all occupations
    • university certificate, degree or diploma above bachelor level: 25% compared to 12% for all occupations

Breakdown by region

Explore job prospects in British Columbia by economic region.

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Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "help desk manager - information technology (IT)" in Canada.

Job opportunities over the next 3 years

These outlooks were updated on December 11, 2024.

Breakdown by province and territory

Explore future job prospects by province and territory.

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Labour market conditions over the next 10 years

Take a closer look at the projected labour demand and supply for this occupation over the 2022-2031 period. For more information on future job trends, go to the Canadian Occupational Projections System.

Summary

BALANCE: Labour demand and labour supply are expected to be broadly in line for this occupation over the period of 2024-2033 at the national level.

For more information, explore: Canadian Occupational Projections System – ESDC

Employment in 2023

124,200

Percentage of workers aged 50 and over

32%

Median retirement age in 2023

62.0

Source Canadian Occupational Projections System – ESDC

Labour Market Information Survey
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