Job prospects Customer Service Supervisor - Retail in Saskatchewan

Explore current and future job prospects for people working as a "customer service supervisor - retail" in Saskatchewan or across Canada.

Job opportunities in Saskatchewan

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Retail sales supervisors (NOC 62010) in Saskatchewan for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

• Rising public expectations of rapid and efficient service, and an aging workforce will both support employment opportunities for this occupation.
• Demand for individuals to fill openings within this occupation is driven by a post-pandemic rebound in the retail trade sector.
• Restructuring at more traditional retailers due to consumer trends and increased online shopping may impact demand for some workers over the long term.
• High inflation may affect discretionary consumer/business spending, creating some uncertainty for occupations in the retail and wholesale trade sector.
• Retail trade has experienced job growth in the last two years, though this may be slowed by high inflation and rising interest rates.

Here are some key facts about Retail sales supervisors in Saskatchewan:

• Approximately 8,350 people work in this occupation.
• Retail sales supervisors mainly work in the following sectors:
  • Other retail stores (NAICS 44-45, except 445): 56%
  • Food and beverage stores (NAICS 445): 33%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 85% compared to 81% for all occupations
  • Part-time workers: 15% compared to 19% for all occupations
• 74% of retail sales supervisors work all year, while 26% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 43 weeks for all occupations.
• Less than 5% of retail sales supervisors are self-employed compared to an average of 16% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 41% compared to 53% for all occupations
  • Women: 59% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 11% compared to 11% for all occupations
  • high school diploma or equivalent: 49% compared to 33% for all occupations
  • apprenticeship or trades certificate or diploma: 6% compared to 15% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 14% compared to 17% for all occupations
  • bachelor's degree: 15% compared to 18% for all occupations
  • university certificate, degree or diploma above bachelor level: 5% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Saskatchewan by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "customer service supervisor - retail" Retail sales supervisors (NOC 62010) or across Canada.

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