Job prospects Telephone Service Assistant in Manitoba

Explore current and future job prospects for people working as a "telephone service assistant" in Manitoba or across Canada.

Job opportunities in Manitoba

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be good for Receptionists (NOC 14101) in Manitoba for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Several positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

• Prospects for this profession could be reduced due to technology replacing certain receptionist duties, such as automated telephone answering services, and online appointment booking and inquiries.

Here are some key facts about Receptionists in Manitoba:

• Approximately 6,150 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Ambulatory health care services (NAICS 621): 27%
  • Hospitals (NAICS 622): 15%
  • Personal and laundry services (NAICS 812): 6%
  • Other retail stores (NAICS 44-45, except 445): 6%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 73% compared to 81% for all occupations
  • Part-time workers: 27% compared to 19% for all occupations
• 52% of receptionists work all year, while 48% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 40 weeks compared to 43 weeks for all occupations.
• Less than 5% of receptionists are self-employed compared to an average of 12% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 9% compared to 53% for all occupations
  • Women: 91% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 8% compared to 12% for all occupations
  • high school diploma or equivalent: 47% compared to 31% for all occupations
  • apprenticeship or trades certificate or diploma: 15% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 16% compared to 17% for all occupations
  • bachelor's degree: 12% compared to 20% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

Breakdown by region

Explore job prospects in Manitoba by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "telephone service assistant" Receptionists (NOC 14101) or across Canada.

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