Job prospects Switchboard Operator in the Edmonton Region

Over the past few years (2021-2023), the labour market was balanced for Receptionists in the Edmonton Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be moderate for Receptionists (NOC 14101) in the Edmonton region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

The Conference Board of Canada is forecasting Alberta’s real GDP will expand by 2.6% in 2023 before slowing to 1.9% in 2024. Similarly, they are projecting the labour market to cool in late 2023 and into 2024. Higher for longer inflation may also have some firms rethinking expansion resulting in muted employment growth for this occupation. 

An aging workforce transitioning to retirement will create vacancies for job seekers.

Here are some key facts about Receptionists in the Edmonton region:

• Approximately 7,220 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Ambulatory health care services and hospitals (NAICS 621-622): 51%
  • Other services (except public administration) (NAICS 81): 9%
  • Retail Trade (NAICS 44-45): 8%
  • Professional, scientific and technical services (NAICS 54): 6%

Source Labour Market Information | Prospects Methodology