Job prospects Information Clerk - Customer Service in the Kitchener–Waterloo–Barrie Region

Explore current and future job prospects for people working as "Other customer and information services representatives" in the Kitchener–Waterloo–Barrie Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Kitchener–Waterloo–Barrie Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Kitchener - Waterloo - Barrie region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment is expected to remain relatively stable.
  • A moderate number of positions will become available due to retirements.
  • There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Kitchener - Waterloo - Barrie region:

  • Approximately 7,430 people work in this occupation.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 18%
    • Management and Administrative Services (NAICS 55-56): 14%
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
    • Wholesale trade (NAICS 41): 8%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 8%

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Find out what will be the job prospects for Other customer and information services representatives across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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