Job description Taxi Dispatcher near Moose Jaw (SK)

Find out what work is like for a taxi dispatcher in Canada. This work description is applicable to all Dispatchers (NOC 14404).

Dispatchers

Description

Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to coordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments.

Work week duration

Dispatchers usually work more than 40 hours per week.
More than 40 hours

Job duties

Here are some of the main activities and tasks that Dispatchers have to perform, and some of the physical demands they involve:

  • Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews
  • Process and transmit information and instructions to coordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
  • Dispatch personnel according to written schedules and work orders, or as required by emergency situations
  • Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
  • Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
  • Monitor personnel workloads and locations
  • Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
  • Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.

Physical demands Help - Physical Demands

  • Standing
  • Bending or twisting the body
  • Making repetitive motions
  • Walking and running

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Dispatchers are employed and some of their main characteristics:

  • Self-employment
  • Industrial establishments
  • Service stations
  • Automotive specialty shops
  • Textile manufacturing companies
  • Airlines
  • Manufacturing plants
  • Repair shops
  • Railway transport companies
  • Transportation companies
  • Elevator construction and maintenance companies
  • Aircraft operators
  • Automobile body repair companies
  • Heavy equipment dealers
  • Motor vehicle dealers
  • Transportation equipment manufacturing companies
  • Urban transit systems
  • Automotive service shops of retail establishments
  • Electrical repair shops
  • Aircraft manufacturing, maintenance, repair and overhaul establishments
  • Millwrighting contractors
  • Maintenance departments of manufacturing companies
  • Companies that own and operate heavy equipment
  • Dealer service shops
  • Heavy equipment rental and service establishments
  • Engineering firms
  • Service shops of motorcycle dealers and retailers
  • Appliance service companies
  • Utilities establishments
  • Automobile dealerships
  • Recreational vehicle repair shops
  • Independent service establishments
  • Food wholesalers
  • Heating, refrigeration and air conditioning installation contractors
  • Repair shops
  • Motor vehicle manufacturers
  • Motor vehicle manufacturing companies
  • Transportation companies
  • Industrial machinery manufacturing companies
  • Automobile appraisal centres
  • Service shops of electrical equipment manufacturers
  • Fleet maintenance companies
  • Truck and trailer dealerships
  • Heating systems installation and service companies
  • Repair departments of retail and wholesale establishments
  • Garages
  • Urban transit systems

Work environment Help - Physical Work Environment

  • Sound and noise
  • Standard safety equipment
  • Indoors, environmentally controlled
  • Outside, exposed to weather
  • Dangerous chemical substances
  • Extreme temperatures
  • Hazardous equipment, machinery, tools
  • Indoors, not environmentally controlled
  • In an enclosed vehicle or equipment

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 14404), and a list of similar occupations:

  • 911 dispatcher
  • alarm system dispatcher
  • ambulance dispatcher
  • emergency vehicle dispatcher
  • mobile equipment dispatcher
  • radio operator
  • taxi dispatcher
  • tow truck dispatcher
  • truck dispatcher
  • utilities maintenance crew dispatcher

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Dispatchers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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