Job description Computer Field Service Technician in the Northwest Region

Find out what work is like for a computer field service technician in Canada. This work description is applicable to all Electronic service technicians (household and business equipment) (NOC 22311).

Electronic service technicians (household and business equipment)

Description

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies. Apprentices are also included in this unit group.

Work week duration

Electronic service technicians (household and business equipment) usually work between 35 to 40 hours per week.
Between 35 to 40 hours

Job duties

Here are some of the main activities and tasks that Electronic service technicians (household and business equipment) have to perform, and some of the physical demands they involve:

  • Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals
  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment
  • Diagnose and locate circuit, component and equipment faults
  • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools
  • Complete work orders, test and maintenance reports
  • May supervise other electronic equipment service technicians.

Physical demands Help - Physical Demands

  • Standing
  • Handling material manually
  • Bending or twisting the body
  • Making repetitive motions
  • Walking and running

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Electronic service technicians (household and business equipment) are employed and some of their main characteristics:

  • Wholesale distributors
  • Electronic service and retail establishments
  • Service departments of electronic manufacturing companies

Work environment Help - Physical Work Environment

  • In an enclosed vehicle or equipment

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 22311), and a list of similar occupations:

  • alarm system technician
  • audio-video service technician
  • computer service technician
  • electronic products field service technician
  • electronic service technician apprentice
  • electronic service technician supervisor
  • office equipment service technician
  • photocopy machine technician
  • radio and television service technician
  • satellite antenna servicer

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Electronic service technicians (household and business equipment) in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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