Job description Postal Clerk - Retail Services in Canada

Find out what work is like for a postal clerk - retail services in Canada. This work description is applicable to all Mail, postal and related workers (NOC 64401).

Postal services representatives

Description

Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.

Work week duration

Postal services representatives usually work between 35 to 40 hours per week.
Between 35 to 40 hours

Job duties

Here are some of the main activities and tasks that Postal services representatives have to perform, and some of the physical demands they involve:

  • Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
  • Sell stamps, prepaid mail and courier envelopes and money orders
  • Route mail to the proper delivery stream
  • Sign or obtain signatures from recipients for registered or special delivery mail and keep records
  • Answer inquiries and complete forms regarding change of address, theft or loss of mail
  • Record and balance daily transactions.

Physical demands Help - Physical Demands

  • Standing
  • Handling material manually
  • Walking and running
  • Bending or twisting the body
  • Making repetitive motions

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Postal services representatives are employed and some of their main characteristics:

  • Establishements throughout the private and public sector
  • Courier services
  • Canada Post Corporation
  • Parcel express services

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled
  • Sound and noise

Physical proximity from others Help - Physical proximity from others

  • Close (at arm’s length)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 64401), and a list of similar occupations:

  • bus parcel express clerk
  • express mail service clerk
  • mail clerk
  • mail room clerk
  • postal counter clerk
  • postal wicket clerk

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Postal services representatives in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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