Job description Case Management Social Worker in the Southeast Region

Find out what work is like for a case management social worker in Canada. This work description is applicable to all Social workers (NOC 41300).

Social workers

Description

Social workers help individuals, couples, families, groups, communities and organizations develop the skills and resources they need to enhance social functioning and provide counselling, therapy and referral to other supportive social services. Social workers also respond to other social needs and issues such as unemployment, racism and poverty. They are employed by hospitals, school boards, social service agencies, child welfare organizations, correctional facilities, community agencies, employee assistance programs and Aboriginal band councils, or they may work in private practice.

Work week duration

Social workers usually work more than 40 hours per week.
More than 40 hours

Job duties

Here are some of the main activities and tasks that Social workers have to perform, and some of the physical demands they involve:

  • Interview clients individually, in families, or in groups, to assess their situation and problems and determine the types of services required
  • Provide counsel and therapy to assist clients in developing skills to deal with and resolve their social and personal problems
  • Plan programs of assistance for clients including referral to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
  • Investigate cases of child abuse or neglect and take authorized protective action when necessary
  • Serve as members on interdisciplinary teams of professionals working with client groups
  • Act as advocates for client groups in the community, lobby for solutions to problems directly affecting client groups and develop prevention and intervention programs to meet community needs
  • Develop or advise on social policy legislation, conduct social research and assist in community development
  • Provide mediation services and psychosocial assessments
  • Evaluate the effectiveness of counselling and social programs
  • May provide public education and consultation to professionals or groups regarding counselling services, issues and methods
  • May supervise other social workers.

Physical demands Help - Physical Demands

  • Standing
  • Sitting

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Social workers are employed and some of their main characteristics:

  • Child welfare organizations
  • Employee assistance programs
  • Community agencies
  • Social service agencies
  • Hospitals
  • Private practice
  • Correctional facilities
  • Aboriginal band councils
  • School boards

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 41300), and a list of similar occupations:

  • coordinator of social work
  • medical social worker
  • psychiatric social worker
  • social work supervisor
  • social worker

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Social workers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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