customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
December 18, 2024
by
Employer details
Canarm LTD
Job details
*Job Overview*
Canarm currently has an opening in its Sales Department, Agricultural Business Unit, working in the office located in Arthur, Ontario. As the Customer Service Representative, the successful candidate will play a critical role in maintaining and enhancing our relationships with customers. The ideal candidate will have an Agricultural or Business education, excellent interpersonal skills, a strong work ethic, and a dedication to customer service.
*Responsibilities*
· Answering calls from customers in a prompt and courteous manner
· Entering orders using Canarm?s order entry system
· Assisting customers with technical/product questions
· Recommending appropriate products as required
· Partnering with Sales Managers to develop and maintain strong customer relationships
· Coordinating order fulfillment and shipping requirements for orders out of our warehouses (all locations)
· Other ad hoc assignments as required by Vice President ? Canadian AG
*Minimum Requirements*
· College diploma or university degree in Agriculture or Business Administration or equivalent experience
· Excellent oral and written communication skills
· Ability to work in a fast-paced environment with a strong work ethic
· Experience using Microsoft Office products, i.e. Excel, Outlook
· Previous customer service experience and bilingualism are assets
Job Types: Full-time, Permanent
Expected hours: 40 per week
Benefits:
* Company events
* Company pension
* Dental care
* Disability insurance
* Employee assistance program
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Profit sharing
* RRSP match
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* Secondary School (required)
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
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LocationArthur, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9570598265
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