2222116
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user support technician

Posted on December 13, 2024 by Employer details Alberta Music Records

Job details

  • LocationCalgary, AB
  • Workplace information On site
  • Salary35.00 hourly / 33 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Evening, Morning
  • Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3175883

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Willing to relocate

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

Benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Wellness program

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2025-01-12

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Alberta Music Records

  • Arts, entertainment and recreation
  • 1 job posting advertised
  • Medium-sized business (between 5 and 100 employees)
  • 1 business location
  • View business profile

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Job market information

user support technician NOC 22221 Calgary Region
Median wage Help -
35.39 $/hour

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