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sustainability program coordinator

Title posted on indeed.com - Program Coordinator

Posted on November 28, 2024 by Employer details Metro Community Living

Job details

Reporting to the Jr/Manager of Participant Services, the Program Coordinator (PC) is a full-time coordinator position responsible for providing support to MCL?s participant population and providing leadership to MCL?s direct support staff. The PC is also responsible for the daily planning, organization, and supervision of MCLs programs and services. Regular PC working hours are 8:30am-4:30pm, Monday-Friday. However, the hours of work for the PC position are flexible and can be unpredictable to respond to participant and programming needs. _Participant Planning and Support_ · Responsible for maintaining strict confidentially on all matters pertaining to the participants served. · Responsible for working collaboratively with the participant and their care team(s) to ensure the Commitment to Care Plan is being upheld by all parties. · Responsible for working collaboratively with MCLs direct support staff and participant treatment team(s). · Responsible for providing direct participant support and documentation as required. · Provides supervision to MCLs direct support staff to ensure that participants are attending all medical, mental health and therapeutic appointments and that treatment recommendations are implemented. · Ensures proper documentation and reporting is being completed by MCLs direct support staff. · Responsible for collaborating with MCLs direct support staff to complete Individual Program Plans (IPP) and quarterly reports, proper documentation for medical and mental health records and information from relevant others. · Responsible for fostering positive working relationships with community partners. · Ensures participant Special Needs Requests are identified and submitted to the Care Coordinator in a timely manner. · Identifies and documents any concerns reported by participants and/or family members, informs the Jr/Manager of Participant Services and ensures that all action plans and necessary follow up are completed and documented in a timely manner. · Determines the level of intervention and/or support required in the event of a crisis situation or incident and take measures in an attempt to ensure the appropriate level of support is provided to the participant. The PC will develop and implement emergency response protocols for the participants as is appropriate. · Participates in the referral and intake process, completing Commitment to Care Plans (CCP) and discharge planning. · Performs other related duties as assigned by the Jr/Manager of Participant Services. _Operations_ · Responsible for ensuring direct support hours are being fulfilled as approved by the DSP Care Coordinator. · Provides leadership to MCLs direct support staff and management in the planning and implementation of extra staffing hours. Ensures the budgeted extra staffing hours are utilized effectively. · The PC will work collaboratively with MCLs direct support staff to ensure that participants environments are in accordance with MCL?s program and licensing standards as well as health, fire, and safety regulations including maintenance requirements. In addition, the PC will report the need for property repair and /or attention to MCLs head office. · Responsible for ensuring participants remain in good standing with rental increases and tenant insurance policies as applicable. · Participates in MCL?s Emergency on Call (EOC) schedule. · Participates in MCL?s Scheduling on Call (SOC) schedule as needed. · Performs other related duties as assigned by the Jr/Manager of Participant Services. _Human Resource Management_ · Participates in the staffing process by interviewing and selecting internal and external candidates. · Ensures orientation of new direct support employees. · Provides leadership, direction, motivation and guidance to MCLs direct support staff. · Administration and interpretation of NSGEU collective agreement. · Conducts probationary and annual reviews with MCLs direct support staff. · Responsible f