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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on November 26, 2024 by Employer details Replay Message Centre
Job details
Replay Message Centre provides answering services 24 hours a day, 7 days a week. You will be responsible for helping customers by taking complete and accurate messages that need to be dispatched to our clients. This is a fast paced environment that requires sociability, cordiality, and respect. *Responsibilities:* * Handle high volume of telephone calls and work in a fast paced environment * Able to learn dispatch application * Document and update customer records based on interactions * NO cold calling/sales *Qualifications:* * Previous experience in customer service * Must be cordial, energetic and customer-focused * Active listening skills * Have good spelling and grammar * Ability to work as a team player * Type 30 words per minute * Ability to build rapport with clients * Positive and professional demeanor * Computer skills and knowledge of Microsoft. * Excellent written and verbal communication skills * Ability to prioritize, multitask and thrive in a fast paced environment * *Availability MUST include holidays and weekends* Job Types: Full-time, Permanent Pay: From $17.50 per hour Benefits: * Casual dress * Dental care * Extended health care * Vision care Schedule: * 8 hour shift * Evening shift * Holidays * Weekends as needed Work Location: In person- LocationPrince George, BC
- Workplace information On site
- Salary$17.50HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9542131996
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