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solutions architect - information technology (IT)
Title posted on CareerBeacon - ServiceNow Solutions Architect, Scotiabank
Posted on November 25, 2024 by Employer details Scotiabank
Job details
Requisition ID: 196226Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Team The Service Management Technology team is accountable for all aspects inclusive of plan, build, run, and technical governance of all technologies used in support of Scotiabank's Service Management objectives. This team provides the technical leadership and strategic vision and planning for the implementation of Service Management tools within Scotiabank. This team ensures that the ServiceNow platform has the capability to support new technologies, maintains high levels of systems and platform performance, availability and reliability and ensures the overall security of data stored within selected toolsets. The RoleThe ServiceNow Solutions Architect is a key member of the Service Management Tools team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architects and supporting team members to deliver the complete solution for the customer Is this role right for you? In this role you will: Participate in process flow analysis and process redesign Provide architecture and technical direction for design and implementation Perform custom or OOTB demonstrations as required Provide subject matter expertise and industry best practises Produce a detailed functional design document to match customer requirements Co-team with other Technical Architects to produce a technical specification for custom development and systems integration requirements Participate and provide inputs to effort estimates Maintain current ServiceNow knowledge through self-study and utilization of available training Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: Self-motivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Organized and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast-moving environment B.S. degree in Computer Science, MIS or equivalent preferred Advanced experience with ServiceNow configuration and custom development Broad experiences with a wide range of ServiceNow modules (ITSM, ITBM, ITAM, IRM and SecOps) Strong presentation and communication skills Ability to understand business requirements and convert them into solution designs Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Should have participated in, and be familiar with project methodologies 5-7 years of relevant experience in professional services or customer support operations 3-6 years of ServiceNow systems integration and/or implementation experience Proven Solutions consulting experience Ability to work on multiple projects with varying complexity Strong problem-solving skills, ability to simplify complex solutions Nice to have business architecture experience What's in it for you? Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability &am- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2009941
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