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clerk, front desk - hotel
Title posted on Jobillico - Front Desk Clerk
Posted on November 23, 2024 by Employer details Canadian Forces Morale and Welfare Services - CFMWS
Job details
<strong>WHO WE ARE</strong><p><span>CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.</span></p><strong>THE ROLE</strong><p><span>With 700 rooms and a maximum occupancy of 900, some of our guests are just passing through, while others may stay for up to one year. This is no ordinary hotel operation. We are providing a service to the Canadian Armed Forces population, who are living, working and studying while staying with us.</span></p> <p><span>Under the supervision of Front Desk Supervisor, the Front Desk Clerk maintains an inventory of vacancies, reservations and room assignments. They register arriving guests and assign rooms. They answer enquiries regarding hotel services and registration, provide information about services available in the community and respond to guests' complaints. They compile and check daily record sheets, guest accounts, receipts and vouchers. They operate a cash register, debit and credit card swipe system and electronic door key system, and present statements of charges to departing guests and receive payment. </span></p><strong>QUALIFICATIONS NEEDED</strong><p><span><strong><span>Education, Certifications and Licenses</span></strong><span> </span></span></p> <p><span>College diploma or certificate in Hotel Management, Business Administration, or a related field AND some years of experience in the hospitality industry or a related field</span></p> <p><span>OR</span></p> <p><span>High school diploma AND several years of experience in the hospitality industry, or a related field</span></p> <p><span><strong><span>Experience</span></strong><span> </span></span></p> <p><span>In hotel reservations systems</span></p> <p><span>In cash handling</span></p> <p><span>In phone systems</span></p> <p><span><strong><span>Competencies</span></strong></span></p> <p><span><span>Client </span><span>focus, </span><span>organizational </span><span>knowledge, </span><span>communication, innovation, teamwork and leadership.</span><span> </span></span></p><strong>LANGUAGE REQUIREMENTS</strong><p><span>English Essential</span></p><strong>BENEFITS AVAILABLE</strong><p><span><strong>Health Benefits:</strong> Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.</span></p> <p><span><strong>Work Life Balance:</strong> A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.</span></p> <p><span><strong>Retirement Planning:</strong> A Defined Benefit Pension Plan and Group Savings Plans.</span></p> <p><span><strong>Learning and Development:</strong> <span>P</span>ayment of professional association memberships, online learning opportunities <span>including a Linked</span>I<span>n Learning sub</span><span>scription </span>and second language training.</span></p> <p><span><strong>Perks:</strong> Discounts through CF One Member Appreciation.</span></p><strong>OTHER INFORMATION</strong><p><span>This is an on-site position with an assigned work location.</span></p><strong>START DATE</strong><p><span><span>December 16, 2024</span></span></p><strong>INCLUSION AND ACCOMMODATION</strong><p><span>CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian- LocationTrenton, ON
- Workplace information On site
- Salary$17.30 to $22.59HOUR hourly
- Terms of employment Term or contractFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobillico #14887432
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