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front desk agent

Posted on November 06, 2024 by Employer details Motel Metro

Job details

  • LocationMontréal, QC
  • Workplace information On site
  • Salary16.25 hourly / 30 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Weekend, Shift, On Call, Morning, 08:00 to 16:00
  • Starts as soon as possible
  • Benefits: Health benefits, Financial benefits, Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3144152

Overview

Languages

Bilingual

Education

  • College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Urban area
  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Record and relay information
  • Provide emergency services
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Greet people and direct them to contacts or service areas
  • Operate switchboard or telephone system

Experience and specialization

Computer and technology knowledge

  • Multi-line switchboard
  • Computerized bookkeeping system
  • Spreadsheet
  • Internet
  • MS Excel
  • MS Word

Additional information

Transportation/travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Repetitive tasks
  • Sitting

Personal suitability

  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Gratuities

Other benefits

  • Free parking available

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-12-04

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Motel Metro

  • Accommodation and food services
  • 1 job posting advertised
  • Medium-sized business (between 5 and 100 employees)
  • 1 business location
  • View business profile

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Job market information

front desk agent NOC 64314 Montréal Region
Median wage Help -
19.45 $/hour

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