Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
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Answer written and oral inquiries
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Explain the type and cost of services offered
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Issue receipts and other forms
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Maintain records and statistics
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Perform general office duties
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Receive and log complaints
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Receive payments
Additional information
Security and safety
Work conditions and physical capabilities
Personal suitability
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Client focus
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Excellent oral communication
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Organized
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Reliability
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Team player
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Initiative
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Judgement
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Ability to multitask
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.