customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
November 11, 2024
by
Employer details
Poke Monster Masson
Job details
*Overview*
Poke Monster Masson is looking for friendly, reliable team members to join our Quebec location. In this dynamic role, you'll be responsible for greeting customers, taking orders, assembling fresh poke bowls, and ensuring smooth, high-quality service. Ideal candidates are passionate about customer service, have a strong work ethic, and are excited to work in a fast-paced environment. If you enjoy food prep, interacting with customers, and being part of a vibrant team, we?d love to hear from you!
*Join us in creating fresh, delicious meals and a welcoming experience for our guests!*
*Duties*
* Greet customers warmly, assist with menu choices, and accurately take and process orders.
* Prepare and assemble poke bowls following recipe guidelines, ensuring quality, presentation, and portion control.
* Handle payments, operate the POS system, and ensure accurate transactions.
* Maintain cleanliness and organization in both the front counter and kitchen areas, following health and safety standards.
* Stock and replenish ingredients, utensils, and supplies as needed throughout the shift.
* Collaborate with team members to ensure efficient, timely service and a positive customer experience.
* Handle customer concerns professionally and communicate any issues to the manager.
*Qualifications*
* Previous experience in a fast-food, restaurant, or customer service role is an asset.
* Ability to work efficiently in a fast-paced environment and handle multiple tasks.
* Strong customer service skills with a friendly and positive attitude is a must.
* Team-oriented mindset with good communication skills.
* Ability to stand for extended periods and perform physically active tasks (e.g., chopping, lifting supplies).
* Flexibility to work various shifts, including evenings, night shifts and weekends.
Join us in delivering outstanding service that makes a difference!
Job Types: Full-time, Part-time
Pay: $15.75 per hour
Expected hours: 10 ? 40 per week
Additional pay:
* Tips
Schedule:
* Day shift
* Evening shift
* Every Weekend
* Holidays
* Monday to Friday
* Morning shift
* Night shift
Application question(s):
* Are you willing to work night shifts until 3am?
Are you looking for Full time or Part Time?
Language:
* French (preferred)
Work Location: In person
Expected start date: 2024-12-01
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LocationMontréal, QC
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Workplace information
On site
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Salary$15.75HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9523186179
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