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assistant manager - retail
Title posted on indeed.com - Assistant Manager
Posted on November 12, 2024 by Employer details Travelodge Sudbury
Job details
*Job Overview* We are seeking a dedicated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our hospitality environment, ensuring exceptional customer service, while focusing on daily operations and staffing. This position requires strong leadership skills, a passion for hospitality, and the ability to train and develop team members effectively. *Duties* * Assist the General Manager in overseeing daily operations and maintaining Wyndham standards. * Provide outstanding customer service by addressing customer inquiries and resolving issues promptly. * Train and develop staff on product knowledge, sales techniques, and customer service best practices. * Manage point-of-sale (POS) transactions accurately and efficiently.. * Analyze sales reports to identify trends and opportunities for improvement. * Ensure compliance with company policies and procedures, including payroll management. * Foster a positive work environment that encourages teamwork and collaboration. *Qualifications* * Proven experience in full service hospitality environment; previous managerial experience is a plus. * 2 year hospitality management degree * Revenue management and sales back ground * Scheduling and staff recruitment * Strong skills in customer service, with the ability to engage effectively with customers. * Proficiency in math for handling transactions and inventory management. * Familiarity with POS systems and Oracle processing. * Cash and credit card processing experience. * Excel and word proficiencies * Excellent phone etiquette for handling customer inquiries. * Ability to train and develop team members effectively. * Strong organizational skills with attention to detail. * A proactive approach to problem-solving and decision-making. We invite qualified candidates who are passionate about hospitality management to apply for this exciting opportunity to grow their career as an Assistant Manager role. If you are applying from another country we are not offering a work visa or LMIA entry at this time. We do thank you for your interest. Job Types: Full-time, Permanent Pay: $18.00-$22.00 per hour Expected hours: 40 ? 48 per week Benefits: * Dental care * Extended health care * On-site parking * Store discount Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday * Morning shift * Night shift * On call * Weekends as needed Work Location: In person- LocationGreater Sudbury, ON
- Workplace information On site
- Salary$18.00 to $22.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9524820226
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