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operations manager - administrative services
Title posted on CareerBeacon - Coordinator Maintenance Solution Centre - Refrigeration experience a strong asset
Posted on November 09, 2024 by Employer details Sobeys Inc.
Job details
Requisition ID: 186113 Career Group: Corporate Office Careers Job Category: Real Estate Maintenance and Energy Travel Requirements: 0 - 10%Job Type: Full-Time Country: Canada (CA) Province: Alberta; Nova Scotia; Ontario City: Stellarton, Mississauga, Calgary, MontrealLocation: Foord St. Office, Bureau de Montréal-Nord, Calgary Office, Dartmouth Office, Tahoe OfficeEmbark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. Ready to Make an impact?We have a full-time opportunity for Coordinator - Maintenance Solution Centre to join our team. The Coordinator will ensure stores receive timely and quality service from external providers on all maintenance and repair issues, utilizing maintenance software. The Coordinator will also deliver customer-oriented solutions at the lowest sustainable total cost of ownership. NOTE: This is a hybrid work environment and there is an in-office requirement of 3 days a week - Must be flexible to work varying shifts. You need to be flexible to work evenings, weekends, and holidays as this is a 24/7 operation.Here's where you'll be focusing:Example of a call you might take: Caller: Help! The power went out in the freezer aisle and we're losing product. We need to get power back now! You: Okay, that sounds serious. I am here to help. I know exactly who to call to get you back up and running in no time. I'm going to connect with one of our vendor partners to get a technician out to see you ASAP. I'll get back to you in 15m with those details.(The right person for this position is able to stay calm during escalated interactions and has a keen sense of prioritizing issues based on risk, urgency, and maintenance experience. Having an action-packed day is something that excites you - No two days will be the same in this role).What you'll get to do in this fast-paced role: Respond to Store calls and electronic work orders via management tool requesting maintenance services.Review Work Order (Triage) and if required initiate service request with appropriate Business Partners based on severity of the issue.Respond to Business Partner calls ensuring support as needed to mitigate any issues at our Stores.Remotely access, assess and adjust store heating, cooling, lighting, and refrigeration issues using building controls and management systems.Respond to technical questions involving the following: HVAC, Plumbing, Electrical, Refrigeration, etc.Assist stores through emergency situations and provide Occupational Health and Safety measures expertise while keeping key personnel informed.Coordinate Preventative Maintenance Schedules and ensure compliance from Business Partners.Track incidents through to resolution and monitor accuracy of service details and satisfaction of Store.Maintain data integrity of systems and archives through collaboration with internal stakeholders, Stores and Business Partners.Quote, estimate and invoice review to ensure all meet requirements and follow approved rates loaded in system.Provide support on sustainability tracking, reporting of utility and refrigerant use, as well as waste diversion.Make recommendations to address problems and improve the level of service the Maintenance Solution Centre (MSC) prov- LocationMontréal, QC
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2123482
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