mystery shopper
Posted on
November 08, 2024
by
Employer details
Bodega Rose
Job details
*Job Overview*
We are seeking a dedicated and motivated *Mystery shopper, * to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our business while ensuring exceptional customer service and team performance. This position requires strong leadership skills, excellent organizational abilities, and a passion for driving sales and enhancing the customer experience. *Bodega Rose*
*17 Erb St E, Waterloo, ON N2J 1L4*
*Responsibilities*
* Assist the Store Manager in overseeing daily operations and ensuring adherence to company policies and procedures.
* Provide training and development for team members to enhance their skills and performance.
* Manage inventory levels, including budgeting and cash handling responsibilities.
* Maintain high standards of customer service by demonstrating effective phone etiquette and problem-solving skills.
* Monitor sales performance, implement strategies to meet sales goals, and drive retail sales initiatives.
* Foster a positive work environment through effective team management and motivation.
* Organize staff schedules, ensuring adequate coverage during peak times while managing time effectively.
* Conduct regular assessments of store operations to identify areas for improvement.
*Requirements*
* Proven experience in a retail or management role, with a strong understanding of sales management principles.
* Excellent administrative skills with a focus on organizational efficiency.
* Strong time management abilities to prioritize tasks effectively in a fast-paced environment.
* Exceptional communication skills, both verbal and written, with an emphasis on phone etiquette.
* Demonstrated ability to handle cash accurately and responsibly.
* A proactive approach to team management, fostering collaboration and engagement among staff members.
* Familiarity with training development processes to enhance team capabilities is preferred.
* A positive attitude with a commitment to delivering outstanding customer service.
Join us as an *Mystery shopper, * where you can make a significant impact on our team's success while growing your career in a dynamic retail environment!
Job Type: Full-time
Pay: $22.00-$24.00 per hour
Expected hours: 40 per week
Benefits:
* Dental care
* Store discount
Flexible language requirement:
* French not required
Shift:
* 10 hour shift
* 8 hour shift
Work days:
* Monday to Friday
Work Location: In person
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LocationGuelph, ON
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Workplace information
On site
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Salary$22.00 to $24.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9520515228
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