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customer service adviser
Title posted on Monster - Customer Service Coordinator I - 12 Month Limited Term
Posted on October 29, 2024 by Employer details Seaspan
Job details
A Customer Service Operations Coordinator (CSOC) is accountable for the safe and efficient handling of all traffic between Seaspan Ferries Mainland and Vancouver Island terminals, with a strong focus on customer service in a 24/7 operation. This role facilitates the end-to-end process from customer inquiries, accurate processing of bookings for shipments through our terminals, coordinating & communicating with our terminal and vessel teams to ensure a seamless operation. Note: Due to business needs, this position is required to be fully on-site based at Seaspan Ferries Tilbury Terminal. What you'll do Monitor reservations through the sailing network. Proactively recognize and follows up with customers when committed reservations are not being met or being delayed. Effectively communicates with the- LocationDelta, BC
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #6951
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