assistant manager - retail
Title posted on CareerBeacon -
Full Time Site Supervisor Continental Nights RBC & Simcoe Place
Posted on
October 23, 2024
by
Employer details
Paladin Security
Job details
Job Duties:Job duties for this position fall into the two broad and overlapping categories of:Providing exceptional service in order to enhance customer experience; andEnsuring compliance with the standards, rules and regulations at the Property.Specific duties include, but are not limited to the following:Be proactive in helping everyone have an outstanding customer experience at the Property;Perform highly visible patrols of assigned patrol areas/zones (by foot, bicycle, vehicle) and positively engage with tenants, guests, visitors and employees on an ongoing basis;Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;Work closely with the Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitors and employees;Maintain a strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;Assist visitors, guests and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;Protect the Property and maintain a safe and welcoming environment;Enforce the rules and regulations at the Property in a fair and responsible manner;Support of the Managers Joint Health & Safety Committee and program to ensure occupational safety is prioritized and effectively practiced throughout all areas of property operations;Report and follow up on hazards and/or deficiencies identified during the course of duty;Observe and report criminal activity to the police and assist the police upon their arrival and during their attendance at the Property;Assist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summoned;Respond to medical emergencies and provide First Aid, CPR or AED support as necessary until medical professionals arrive;Prepare written reports using the Manager's standard report-writing program;Deal with trespassers and unauthorized persons found on the Property in a fair and safe manner;Remain prepared to respond to crime, disturbances and emergency situations as per training and procedure;Facilitate access to restricted areas for authorized persons; andControl vehicle traffic on the Property.Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending and use of basic motor skills; andRegular keyboarding and record keeping in written logs required.Support and promote Manager's Green@Work and Joint Health & Safety program initiatives;Close and secure doors to prevent heat loss during colder seasons;Shut off excess lighting where suitable to assist in the reduction of power consumption; andFully support the Manager's "Green" initiatives at the Property and those of the tenants and merchants at the Property.Requirements:Basic computer (keyboarding) skills are required;Knowledge of applicable federal, provincial and municipal legislation and regulations required; andValid driver's license is required.Excellent people and customer service skills;Effective written and verbal communication skills;Excellent discretion and overall decision-making skills;Tact and diplomacy in dealings with a range of settings and situations;Ability to work in a challenging, fast-paced environment;Flexible and adaptable in dealing with diverse situations and people; andTeam player.Completion of grade 12 diploma or equivalent;Prior work experience in a customer service environment is a definite asset;Previous experience working as a security guard (or equivalent) is of benefit;WHMIS and other safety courses an asset;At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:A Valid Ontario Security Guard LicenseMust possess a valid
-
LocationToronto, ON
-
Workplace information
On site
-
Salary$22.89HOUR hourly
-
Terms of employment
Permanent employmentFull time
-
Starts as soon as possible
- Source
CareerBeacon
#2117060
Advertised until
2024-11-22
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.