assistant store manager
Posted on
October 22, 2024
by
Employer details
heel boy
Job details
_*Who are we?*_
*heel boy *is a women owned and led fashion footwear retailer based in Toronto. For 24 years and counting, we?ve been a destination for footwear and accessories by emerging and in-demand brands. We offer a hands-on, personalized shopping experience where shoe lovers like us can re-up on their tried & true while also discovering something new. We prioritize inclusivity, community, creativity and transparency in all we do, both in our 2 brick & mortar stores and in our offices.
For more about us, you can visit *heelboy.com *or check us out on Instagram *@heelboy*
_*Does the shoe fit?*_
The ideal candidate should have a passion for fashion _and_ people! We?re a work hard/play hard kinda bunch and we?re looking for a goal oriented sales champion who genuinely has a good time delivering results on the sales floor. If you?re outgoing, career focused and passionate about creating memorable experiences for customers, then we want to hear from you!
*Job Description*
We are looking for an Assistant Manager for our Toronto Queen St. location! This role requires excellent communication; organization and planning skills are essential. You will be supporting the Sales team and the Store Manager to drive sales and maximize profit opportunities for the store and to ensure the Sales and Management team continuously aim to achieve all KPIs. Accountable for supporting all members of their team within the store, this position will require you to train and coach colleagues to ensure that all company procedures and standards are adhered to. As a second in charge, you are fully responsible for running the store when the manager is off. You inspire and lead teams to deliver a high standard of customer service and demonstrate the spirit of heel boy.
*Key Responsibilities*
* Supports the Store Manager in managing the day-to-day operations of the store to ensure the KPIs are met and reported.
* Leads by example to provide exceptional customer service to every customer. Mentor sales team to engage clients, working to identify their needs and provide solutions that will enhance their experience
* Help build personal client lists with the associates that garner long term relationships via special orders and events
* Promotes a high-performance culture by setting clear expectations, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success.
* Positively communicate and demonstrate company values, attitude and culture. Must be able to perform at a high level without constant supervision, but also thrive in a team environment
* Take initiative to drive results under a variety of situations/market conditions and overcome barriers to the company?s success. Shop competition on a regular basis to ensure competitiveness in the marketplace to develop a strong sense of commercial awareness
* Through direction of the Store Manager, ensures successful implementation and maintenance of programs, policies, routine and seasonal initiatives, and specific store needs.
* Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment of continuous learning.
* Supports SM in maintaining wage costs and overall expense control within assigned guidelines. Coordinates with the Store Manager to develop weekly rosters, scheduling to profitability.
* Works closely with SM to ensure inventory levels are consistent with performance goals; including but not limited to conducting accurate monthly cycle counts. Assists with preparation and execution of annual inventory counts, ensuring that shrink control within store is minimized
* Assumes responsibility for opening and closing and other repetitive store operations. Demonstrates the ability to manage priorities and multi task
* Adheres to all visual merchandising guidelines.
*Knowledge Skills And Abilities*
* Proficient ret
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LocationToronto, ON
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Workplace information
On site
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Salary$18.00 to $26.34HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9497117529
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