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technical support specialist - wholesale trade
Posted on October 22, 2024 by Employer details Delta-Q Technologies Corp.
Job details
Education: Bachelor's degree. Work site environment: Industrial/commercial (general). Tasks: Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates. Read blueprints to determine dimensions of structure or system and material requirements. Assess client's needs and resources to recommend the appropriate goods or services. Develop reports and proposals to illustrate benefits from use of good or service. Deliver sales presentations. Use sales forecasting software. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Provide input into product design where goods or services must be tailored to suit client's needs. Consult with clients after sale to provide ongoing support. Reach to clients after sale or signed contracts to provide ongoing support. Review and adapt information regarding product innovations, competitors and market conditions. Train customers' staff in the operation and maintenance of equipment. Provide clients with presentations on the benefits and uses of goods or services. Resolve product and service related problems. Troubleshoot problems related to equipment. Advertise and/or promote products, sales or services. Provide customer service. Supervise activities of other technical sales specialists. Supervision: 1 to 2 people. Type of product: Industrial supplies. Computer and technology knowledge: Jira. Presentation software. Salesforce. Word processing software. Electronic mail. Spreadsheet. Database management. MS Excel. MS Office. MS Outlook. MS PowerPoint. MS Word. Adobe Suite. Zendesk. Enterprise resource planning (ERP) software. Parts specialization: Hardware. Specialization or experience: Green economy sector. Sales experience: Electrical and electronic equipment. Security and safety: Reference required. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Sitting. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Flexibility. Initiative. Creativity. Positive attitude. Experience: 5 years or more. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Workplace information: Hybrid. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. On-site recreation and activities. Paid time off (volunteering or personal days). Team building opportunities.- Location3577 Gilmore WayBurnaby, BCV5G 0B3
- Workplace information Hybrid
- Salary$86,000YEAR annually / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3128091
Overview
Languages
English
Education
- Bachelor's degree
Experience
5 years or more
Hybrid
Work must be completed both in person and remotely.
Green job Help - Green job - Help
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work site environment
- Industrial/commercial (general)
Responsibilities
Tasks
- Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
- Read blueprints to determine dimensions of structure or system and material requirements
- Assess client’s needs and resources to recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- Use sales forecasting software
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide input into product design where goods or services must be tailored to suit client's needs
- Consult with clients after sale to provide ongoing support
- Reach to clients after sale or signed contracts to provide ongoing support
- Review and adapt information regarding product innovations, competitors and market conditions
- Train customers' staff in the operation and maintenance of equipment
- Provide clients with presentations on the benefits and uses of goods or services
- Resolve product and service related problems
- Troubleshoot problems related to equipment
- Advertise and/or promote products, sales or services
- Provide customer service
- Supervise activities of other technical sales specialists
Supervision
- 1 to 2 people
Experience and specialization
Type of product
- Industrial supplies
Computer and technology knowledge
- Jira
- Presentation software
- Salesforce
- Word processing software
- Electronic mail
- Spreadsheet
- Database management
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Word
- Adobe Suite
- Zendesk
- Enterprise resource planning (ERP) software
Parts specialization
- Hardware
Specialization or experience
- Green economy sector
Sales experience
- Electrical and electronic equipment
Additional information
Security and safety
- Reference required
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Flexibility
- Initiative
- Creativity
- Positive attitude
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-11-21
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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