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inbound customer service representative - contact centre
Posted on October 22, 2024 by Employer details Private ServiceOntario
Job details
Education: Secondary (high) school graduation certificate. Tasks: Order office supplies and maintain inventory. Maintain and manage digital database. Type and proofread correspondence, forms and other documents. Schedule and confirm appointments. Greet people and direct them to contacts or service areas. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Perform data entry. Provide customer service. Record and prepare minutes of meetings, seminars and conferences. Set up and maintain manual and computerized information filing systems. Open and distribute mail and other materials. Coordinate the flow of information within the team. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Work under pressure. Ability to work independently. Personal suitability: Organized. Team player. Ability to multitask. Quick learner. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: Will train. Health benefits: Dental plan. Health care plan. Other benefits: Free parking available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for youths: Offers on-the-job training tailored to youth. Support for Veterans: Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).- Location1811 Danforth AveToronto, ONM4C 1J2
- Workplace information On site
- Salary$17.50 to $18.00HOUR hourly (To be negotiated) / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Morning
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3128089
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Order office supplies and maintain inventory
- Maintain and manage digital database
- Type and proofread correspondence, forms and other documents
- Schedule and confirm appointments
- Greet people and direct them to contacts or service areas
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Perform data entry
- Provide customer service
- Record and prepare minutes of meetings, seminars and conferences
- Set up and maintain manual and computerized information filing systems
- Open and distribute mail and other materials
- Coordinate the flow of information within the team
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Ability to work independently
Personal suitability
- Organized
- Team player
- Ability to multitask
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
Other benefits
- Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Support for youths
- Offers on-the-job training tailored to youth
Support for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-11
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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