guest service agent
Title posted on indeed.com -
Full time Guest Service Agent
Posted on
October 21, 2024
by
Employer details
Hampton Inn & Suites by Hilton Calgary-Airport
Job details
The Hampton Inn and Suites by Hilton Calgary Airport is looking for a full-time Guest Service Agent.
Duties and Responsibilities:
* You will be responsible for ensuring the well-being and safety of each and every guest committing to the highest quality of standards to guarantee guest loyalty.
* Registers, process guest?s arrivals, departures and taking required payment.
* Managing guest?s profiles on a daily basis and coordinate room assignments and pre-arrivals.
* Required to answer and take reservations over the telephone in a professional manner.
* Arranges fulfillment of customer service by working closely with other department.
* Stays current with development in the hotel by reviewing and updating the log book.
* Any other duties as assigned.
Requirements:
* Open availability is a must.
* Ability to work mornings, afternoon, evening, weekends and holidays.
* We are looking for someone that is Friendly, Authentic, Caring and Thoughtful.
* Self-starter, punctual, energetic and has the ability to work under pressure.
* Competent computer skills.
* Strong problem solving skills.
* Communicates effectively with guests and co-workers.
* Possess class 5 driver license.
* Ability to remain calm and professional in stressful situations.
* Previous experience in hotels is an asset.
* Remuneration based on experience.
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Expected hours: 30 ? 40 per week
Additional pay:
* Overtime pay
* Tips
Benefits:
* Dental care
* Extended health care
* On-site parking
Schedule:
* 8 hour shift
* Evening shift
* Every Weekend
* Holidays
* Morning shift
Ability to commute/relocate:
* Calgary, AB T2E 8S6: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
* Class 5 Licence (required)
Work Location: In person
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LocationCalgary, AB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9495174527
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