automotive service manager
Posted on
October 21, 2024
by
Employer details
Embrun Ford
Job details
*Job Overview*
I'm seeking a driven, passionate and experienced Automotive Operations Specialist to lead all aspects of our service department. The ideal candidate will possess a strong background in automotive repair and customer service, coupled with excellent sales skills. As the Automotive Operations Specialist, you will be responsible for overseeing daily operations, ensuring customer satisfaction, and driving sales through effective upselling strategies. This role requires a hands-on approach to managing both the team and the service experience.
*Responsibilities*
* Manage the day-to-day operations of the service department, ensuring efficiency and productivity.
* Provide exceptional customer service by addressing client inquiries and concerns promptly.
* Oversee the scheduling of repairs and maintenance services, ensuring timely completion of work.
* Train and mentor service staff on best practices in automotive repair and customer interaction.
* Implement sales strategies to promote services and products, focusing on upselling opportunities.
* Maintain accurate records of service transactions, including cash handling procedures.
* Collaborate with mechanics to ensure high-quality repairs are performed in a timely manner.
*Experience*
* Proven experience in an automotive service management role or similar position within a dealership environment.
* Strong mechanical knowledge with hands-on experience in automotive repair.
* Demonstrated ability in sales and upselling techniques within a service setting.
* Excellent customer service skills with a focus on building lasting relationships with clients.
* Ability to lead a team effectively while fostering a positive work environment.
Join our team as an Automotive Operations Specialist and contribute to providing top-notch service while leading a skilled team in an engaging workplace!
Thank you,
Dennis Langlois
Owner
Job Types: Full-time, Permanent
Pay: $84,094.99-$111,588.30 per year
Additional pay:
* Bonus pay
Benefits:
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Store discount
* Vision care
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
Experience:
* service manager: 5 years (preferred)
Work Location: In person
Expected start date: 2024-11-04
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LocationEmbrun, ON
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Workplace information
On site
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Salary$84,094.99 to $111,588.3YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9495652231
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