2222116
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user support technician

Posted on October 18, 2024 by Employer details KAYA TECHNOLOGIES LTD.

Job details

  • Location7th floor, 11th Avenue suite 2010,Regina, SKS4P 0J3
  • Workplace information On site
  • Salary32.00 hourly / 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Overtime
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3123964

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Supervision

  • 1 to 2 people

Experience and specialization

Computer and technology knowledge

  • JavaOS
  • Networking software
  • Networking security
  • Internet
  • Servers
  • Word processing software
  • Presentation software
  • Programming software
  • Software development
  • MS Office
  • MS Windows

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-17

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Regina–Moose Mountain Region
Median wage Help -
32.00 $/hour

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