patient care coordinator
Posted on
October 18, 2024
by
Employer details
Lume Women + Health
Job details
*Job title: *Patient Care Coordinator
*Two Openings: *
1. Patient Care Coordinator, Personal Health Assessment and Healthspan
2. Patient Care Coordinator, Menopause and Pelvic Health
*Location: *Midtown Toronto
As a new, private health clinic for women, we are seeking two energetic, full time *Patient Care Coordinators* to join our midtown Toronto clinic.
As a *Patient Care Coordinator, *you will foster a caring and supportive environment where patients will feel seen, heard, and empowered. You will be the personal health ?concierge? for patients during their time in the clinic. You will exhibit a passion for women?s wellness and be a key contributor to our inclusive culture and ongoing success.
*Imperative to the success of our clinic is a skilled dedication to patient needs and the patient experience. You will actively build a culture of warmth, commitment, respect, and gracious care. Patients will have a seamless experience through our health offerings. Patients should feel welcome to give feedback to help us achieve our goals for continuous quality improvement. As a centre of excellence in women's health, you will confidently navigate feedback to ensure patients reach their personal health goals.*
*Your key responsibilities*
· You will be a primary point of contact for patients, including telephone intakes and ensuring patients move seamlessly through in-person appointments.
· Provide current and prospective patients with information about clinic services and ensure patients are scheduled within the most appropriate program offering.
· Collect and document medical history in the EMR.
· Provide warm, personal service by guiding patients through testing procedures, room allocations, and offering assistance as needed throughout their time at the clinic.
· Serve as the follow-up contact for any questions or concerns after appointments.
· Work closely with clinic team members to develop and implement strategies that enhance patient experience.
· Provide patient-oriented care in accordance with the College of Nurses of Ontario standards or other regulatory body to which you are a member.
· Provide follow up and episodic care including by text, telephone, and in person, as directed by the Physicians and other health care providers.
· You will:
o warmly greet patients, take vitals, and establish a caring experience
o conduct phlebotomy
o prepare patients and rooms and assist with medical tests (for example, gynecological procedures, cardiac assessments/stress tests, DEXA)
o administer infusion medications
o communicate medical plans to patients as articulated by the Physicians and other health care providers
· Commitment to evidence-based practice and professional growth and development.
· Exhibit a passion for women?s wellness as they age.
*A bit about you*
· Registered and in good standing with the College of Nurses of Ontario.
· RPN accreditation with a minimum of 5 years of clinical nursing experience; experience in women?s health is an asset.
· Medical Assistants with a minimum of 5 years experience will be considered.
· International Medical Graduates will be considered if eligible to work in Canada.
· Proficiency with an EMR; experience with Telus CHR is an asset, training will be provided.
· Current CPR certification.
· Strong clinical assessment, critical thinking, and problem-solving skills.
· Excellent communication skills (both written and verbal).
· Excellent attention to detail.
· Exhibit a passion for making a difference in the lives of patients.
· Commitment to ongoing learning and innovation.
· Able to collaborate with other allied healthcare professionals to provide comprehensive and holistic patient care, demonstrating a team-oriented approach.
· Able to adapt to a dynamic and changing environment, demonstrating flexibility in approaches and willingness to adjust to ensure optimal patient care.
· Committed to an equitable, diverse, and inclusive environmen
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LocationToronto, ON
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Workplace information
On site
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Salary$65,000 to $70,000YEAR annually
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9492647700
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