front desk agent
Posted on
October 16, 2024
by
Employer details
Clarion Hotel Sudbury
Job details
We are looking for a friendly and professional Front Desk Agent to join our team. The successful candidate will be responsible for greeting guests, answering phones, managing reservations, and providing general customer service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. We are looking for someone who is passionate about providing exceptional customer service and can work with a team to ensure the highest level of satisfaction for our guests.
Responsibilities:
* Greet and welcome guests upon arrival.
* Answer inquiries from guests regarding hotel services, facilities, and other related information.
* Assist guests with check-in and check-out procedures.
* Manage reservations, cancellations, and no-shows.
* Provide concierge services to guests.
* Handle guest complaints in a professional manner.
* Maintain a clean and organized front desk area.
Job Type: Part-time
Pay: $17.20 per hour
Expected hours: 16 ? 32 per week
Benefits:
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Night shift
* Weekends as needed
Ability to commute/relocate:
* Greater Sudbury, ON P3C 1T3: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
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LocationGreater Sudbury, ON
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Workplace information
On site
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Salary$17.20HOUR hourly
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Terms of employment
Part time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9489418437
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