front desk manager
Posted on
October 10, 2024
by
Employer details
Bella Pacifica Campground
Job details
The Bella Pacifica Campground is looking for a Front Desk Manager to join our leadership team for the 2025 camping season in Tofino! Come work and live on the beautiful Mackenzie Beach! The Front Desk Manager will oversee and assist in operations of the front desk team, managing reservations, check-ins/checkouts and ensuring a positive guest experience.
Leading the Front Desk team, the ideal candidate for this role will bring a positive can-do attitude, effectively communicate between departments, ensure front desk agents are providing quality service. The front desk is the first and last experience of a guests stay with us - help make it memorable!
The Front Desk Manager reports to the Campground Manager.
*What we offer: *
* Subsidized accommodation either on property or in town (depending on availability)
* Departure Bonus upon successful completion of your contract
* Monthly staff lunches
* Weekly complimentary yoga classes
* Annual staff parties and camping trips
* Staff softball team (Games throughout the summer season!)
* Employee of the month award
*What you'll do:*
* Training new front desk agents
* Supervising front desk agents with their day to day work
* Communicating with the Campground Manager on day-to-day tasks
* Creating reservations over the phone and online.
* Responding to guest inquiries via email
* Assisting guests with check-ins at the front desk
* Campground walk-arounds
* Light cleaning duties in the office and washrooms
*About you: *
* Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and ability to learn in-house software programs.
* 2 years minimum experience in a front desk role
* Excellent communication skills (verbal, written, and listening) and able to communicate effectively with a diverse group of people
* Strong time management skills and ability to multitask and prioritize
* Team-oriented attitude
* Ability to maintain attention to detail in a fast-paced environment
* Available to work weekends and evenings
*All applicants must work through to mid November.*
Job Types: Full-time, Contract
Contract length: 11 months
Pay: $20.00 per hour
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Weekends as needed
Experience:
* Front desk: 2 years (required)
Work Location: In person
Expected start date: 2025-01-01
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LocationTofino, BC
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Workplace information
On site
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Salary$20.00HOUR hourly
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Terms of employment
Term or contractFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9482535467
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