account manager
Title posted on Jobillico -
Account Manager Technical Adviser
Posted on
October 16, 2024
by
Employer details
Les Équipements Procepack inc.
Job details
<p><span>We are seeking a dynamic and experienced Technical Adviser and Account Manager to join our After-sales Service team. In this dual-role position, you will be responsible for providing expert technical guidance and managing client accounts.</span></p><p><strong><span>Key Responsibilities:<br><br></span>Business Development aspect:</strong></p><ul><li><span>Client Relationship Management</span></li><li><span>Serve as the primary point of contact for assigned client accounts, building and maintaining strong, long-lasting relationships.</span></li><li><span>Identify opportunities for upselling and cross-selling additional services and new automation solutions.</span></li><li><span>Collaborate with clients to identify their technical requirements and develop customized solutions.</span></li><li><span>Conduct regular client meetings or visit to review performance, discuss challenges, and explore opportunities with existing clients.</span></li><li><span>Preparation of proposals for automation solution and service package.</span></li></ul><strong>Technical Advisory Aspect:</strong><ul><li><span>Provide technical support or assign the request to our expert</span></li><li><span>Offer insights and recommendations on technical solutions, ensuring they align with client needs and business objectives.</span></li><li><span>Assist clients in understanding and utilizing our products and services to their full potential.</span></li><li><span>Follow up on project and delivery. </span></li><li><span>Work closely with the product development and engineering teams to convey client needs and contribute to solution design and enhancement.</span></li></ul><p><strong><span>Qualifications:</span></strong></p><ul><li><span>Experience: Minimum of 7 years of experience in technical advisory roles and account management. </span></li><li><span>Excellent French and English Writing/Speaking</span></li></ul><p><strong><span>Skills:</span></strong></p><ul><li><span>Customer-focused with a commitment to delivering exceptional service and solutions.</span></li><li><span>Excellent communication and interpersonal skills.</span></li><li><span>Proficiency in management software.</span></li><li><span>Strong organizational and project management skills, with the ability to handle multiple accounts and projects simultaneously.</span></li><li><span>Detail-oriented.</span></li></ul><p><span> </span></p>
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LocationTerrebonne, QC
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Workplace information
On site
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Salary$70,000 to $75,000YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14510148
Advertised until
2024-11-13
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