customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
October 15, 2024
by
Employer details
Rmes.inc
Job details
This is an *Entry-Level Customer Service and Sales Representative Position.* Do not be hesitant to apply if you are interested in gaining a lot of experience in Sales and Customer Service!
*About Us:*
*Rmes Inc.* has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are actively seeking Sales Representatives since we plan to establish and launch additional branches in order to double, triple, and, quadruple in size over the next few years.
*Job Duties:*
* Prepares for customer inquiries by studying products, services, and customer service processes.
* Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
* Records customer inquiries by documenting inquiry and response in customers' accounts.
* Improves quality service by recommending improved processes; identifying new product and service applications.
* Updates job knowledge by participating in educational opportunities.
* Accomplishes customer service and organization mission by completing related results as needed.
*Skills and Qualifications:*
* Product Knowledge
* Analyzing Information
* Verbal Communication
* Reporting Skills
* General Consulting Skills
* Multi-tasking
* Adaptability
* Strategic and Critical Thinking
* Time Management
* Organization
* Communication
* Leadership
* Active Listening
* Problem Solving
* Team Work
* Resiliency
* High Work Ethics
* Maintain Personal Hygiene
* Highly Motivated and Disciplined
*Our work environment include:*
* Growth opportunities
* Regular social events
* Lively atmosphere
*Our motto:*
Success doesn't come to you, YOU GO TO IT!
Our Website: https://rmes-org.ca/
Our Instagram: Rmes\_inc
Job Type: Full-time
Pay: $620.00-$1,200.00 per week
Additional pay:
* Bonus pay
Benefits:
* Company events
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
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LocationWaterloo, ON
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Workplace information
On site
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Salary$620 to $1,200WEEKLY weekly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9487611676
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