front desk agent
Posted on
October 12, 2024
by
Employer details
Four Points by Sheraton Penticton
Job details
*Job Description*
The Front Desk position is a key part of the overall success of the Four Points by Sheraton Penticton. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to detail. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised. We are proud of our strong reputation of great customer service, and this guides us with everything we do.
*Duties & Responsibilities:*
* Greet guests in a friendly manner and follow check-in/check-out procedures
* Take payments and post accurately to guest accounts
* Follow set polices regarding cash handling
* Communicate with other departments in a friendly and professional manner
* Be aware of local attractions and restaurants and make recommendations to guests
* Handle incoming telephone calls and other guest communication in a discreet fashion
* Accurately communicate with other shifts regarding issues arising from day to day operations
* Perform end of day procedures to close the day
* Other duties as required
*Qualifications:*
* Previous hospitality experience preferred
* Experience with Galaxy/Lightspeed an asset
* Strong communication skills in English, both written and verbal essential
* Ability to work in a multi-tasking, fast paced environment
* Demonstrated strong customer service skills
* Ability to work all shifts, including weekends, evenings and holidays
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Every Weekend
* Monday to Friday
* Morning shift
* Weekends as needed
Work Location: In person
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LocationPenticton, BC
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Workplace information
On site
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Salary$18.00 to $20.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9484674378
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