front desk agent
Posted on
October 11, 2024
by
Employer details
Adventure Hotel
Job details
We are looking for a reliable, friendly, and guest service-oriented individuals to join our Front Desk Team for part-time shifts. As a Front Desk Agent, you will be the primary point of contact between our guests and our establishment, so it is imperative that you have a guest service attitude and ensure guest satisfaction while on shift. You must demonstrate excellent communication and organizational skills and be able to multitask in a fast-paced environment. The successful candidates must be able to work well both as part of our team and independently.
Shift times range from 7am to 3pm, 3pm to 11pm and 11pm to 7am with some crossover shifts if needed.
If you feel that you would be a valuable addition to our team, please drop by with an up-to-date resume and cover letter to Ben at the Front Desk, or email it to deskmanager@adventurehotel.ca.
Responsibilities:
- Perform all check-in and check-out tasks
- Process and post payments correctly
- Make and manage online, telephone, and walk-in reservations
- Answer calls on and operate the switchboard
- Place and process delivery orders
- Inform guests about rooms, rates and amenities
- Provide information and recommendations about the surrounding area
- Assist guests with inquiries, problems and complaints
- Communicate with other departments and staff to ensure guest satisfaction
- Handle, count and balance cash throughout every shift
- Perform and complete all duties on daily checklist
- Comply with company policies and procedures
- General cleaning and sanitizing of guest and staff areas
Requirements:
- Guest service oriented and positive attitude
- Demonstrated ability to deliver above expectations to a global clientele
- Excellent communication skills
- Competent computer skills including Microsoft Office
- Fluent verbal and written English
- Previous experience in guest services or hospitality is an asset
Job Types: Part-time, Permanent
Pay: From $17.40 per hour
Schedule:
* 8 hour shift
Work Location: In person
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LocationNelson, BC
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Workplace information
On site
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Salary$17.40HOUR hourly
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Terms of employment
Permanent employmentPart time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9484281446
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