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Title posted on indeed.com - Front Desk Receptionist
Posted on October 09, 2024 by Employer details Audi St. John's
Job details
At *Audi St. John?s*, we are seeking a *Front Desk Receptionist* to play a key role, driving our continued success. As a two-time Vorsprung Performance Award winner and as one of the top five performing stores in Canada and the number one ranked store in eastern Canada, we pride ourselves on more than just being a dealership?we are a team driven by a passion for excellence. In this essential position, you will be instrumental in delivering outstanding service by warmly welcoming guests and managing their inquiries with professionalism and efficiency. You will play a vital role in building strong client relationships by providing personalized assistance and ensuring that every interaction reflects our commitment to excellence. Your responsibilities will include managing phone calls, scheduling appointments, and maintaining an organized reception area, all while contributing to a positive and welcoming environment. You?ll also collaborate with team members across departments to facilitate seamless communication and enhance the overall customer experience. We are seeking an enthusiastic individual to join us as our *Front Desk* *Receptionist*. If you are committed to providing exceptional administrative service and aspire to be part of an award-winning team, we would love to hear from you! *Location:* Audi St. John?s, 575 Kenmount Road, St. John?s, NL *Salary*: Starting at $16.78 hourly *Job Type:* Permanent, Full-Time, Union *\** This is a union position and all rates of pay and benefits are outlined in the Collective Agreement. *Key Accountabilities:* * Greeting, welcoming, and directing visitors at the front desk courteously and professionally. * Answering, screening, and forwarding incoming phone calls with efficiency and professionalism. * Support the Sales, Service and Parts departments by managing customer traffic, including handling phone calls, leads, requests, and walk-ins. * Maintain the appearance and cleanliness of the front desk area, displays, and client contact areas are tidy and well-maintained according to company standards. * Developing and maintaining a comprehensive understanding of Dealership products and services through on-the-job training and participation in educational programs. * Cultivating strong relationships with customers to foster repeat business. * Performing additional receptionist duties such as filing, photocopying, and faxing. * Additional duties as assigned. *Qualifications & Experience:* * Strong organizational skills. * Excellent phone and interpersonal communication abilities. * High School diploma preferred, will consider skills and competences of past experiences. * Prior receptionist experience in the automotive sector is an asset. * Applicants must be able to reliably commute to St. John's, NL. * Certificate of Good Conduct required. *Competencies:* * _*Communication Skills:*_ Excellent verbal and written communication skills to interact effectively with visitors, employees, and clients. * _*Customer Service*_: Ability to provide high-quality customer service, including addressing inquiries and resolving complaints courteously and efficiently. * _*Professionalism*_: Maintaining a professional demeanor, including dressing appropriately and demonstrating reliability, confidentiality, and integrity. * _*Organizational Skills:*_ Managing tasks efficiently, such as handling multiple phone lines, managing appointments, and keeping the reception area tidy and organized. * _*Technical Skills:*_ Proficiency in using office equipment such as phones, printers, and computers, as well as software for scheduling appointments and managing records. * _*Interpersonal Skills:*_ Building and maintaining positive relationships with colleagues and clients, including being empathetic and approachable. * _*Problem-Solving:*_ Ability to quickly assess situations and find solutions, especially in handling unexpected or challenging circumstances. * _*Attention to Detail*_: Being meticulous in tasks- LocationSt. John's, NL
- Workplace information On site
- Salary$16.78HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9480604496
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