alpine guide
Title posted on Jobillico -
Tourist Guide
Posted on
October 10, 2024
by
Employer details
Canadian Forces Morale and Welfare Services - CFMWS
Job details
<strong>WHO WE ARE</strong><p><span>CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.</span></p><strong>THE ROLE</strong><p><span>Under the supervision of Lead Guide, the Tourist Guide greets visitors, conducts guided tours, provides interpretation and assistance to individual clients and groups. She/he provides animation during school visits and/or any other types of offered learning activities. She/he distributes information leaflets, responds to inquiries by visitors.</span></p> <p><span>She/he handles a key position on the field during military ceremonies, does the announcing during the ceremonies and insure that visitors respect all rules on an active military base. She/he handle particularities with VIP visits and deliver visits when necessary. </span></p> <p><span>She/he participate with the implementation of new products and participates to historic costumed animations. She/he must offer on a daily basis, a high level of customer service determined by the direction, her/his historical knowledge and develop her/his aptitude and competencies. She/he ensures safety and emergency procedures are followed, and responds to fire alarms and other emergencies.</span></p> <p><span>She/he stocks shelves of gift shop, operates electronic cash register or optical reader, calculates exchange rate, receives payment by cash, cheques, credit cards or automatic debits, wraps or places merchandise in bags, produces the daily sales report and reconciles with total sales.</span></p><strong>QUALIFICATIONS NEEDED</strong><p><span><strong><span>Education, Certifications and Licenses</span></strong><span> </span></span></p> <p><span>High school diploma AND experience in animation or as a guide</span></p> <p><span><strong><span>Experience</span></strong><span> </span></span></p> <p><span>In heritage interpretation or animation</span></p> <p><span>In providing customer service</span></p> <p><span>In preparing and conducting oral or written presentations</span></p> <p><span>In cash handling</span></p> <p><span>In using software for word processing, spreadsheets, presentations, databases, e-mail and Internet browsing</span></p> <p><span><strong><span>Competencies</span></strong></span></p> <p><span><span>Client </span><span>focus, </span><span>organizational </span><span>knowledge, </span><span>communication, innovation, teamwork and leadership.</span></span></p><strong>LANGUAGE REQUIREMENTS</strong><p><span>French Essential</span></p><strong>BENEFITS AVAILABLE</strong><p><span><strong>Health Benefits:</strong> Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.</span></p> <p><span><strong>Work Life Balance:</strong> A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.</span></p> <p><span><strong>Retirement Planning:</strong> A Defined Benefit Pension Plan and Group Savings Plans.</span></p> <p><span><strong>Learning and Development:</strong> <span>P</span>ayment of professional association memberships, online learning opportunities <span>including a Linked</span>I<span>n Learning sub</span><span>scription </span>and second language training.</span></p> <p><span><strong>Perks:</strong> Discounts through CF One Member Appreciation.</span></p><strong>OTHER INFORMATION</strong><p><span>This is an on-site position with an assigned work location.</span></p> <p><span><stron
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LocationQuébec, QC
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Workplace information
On site
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Salary$19.45 to $21.79HOUR hourly
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Terms of employment
Term or contractFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14651042
Advertised until
2024-11-07
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