valet
Posted on
October 08, 2024
by
Employer details
Wedgewood Hotel & Spa
Job details
*Welcome to the Wedgewood Hotel and Spa, a Relais & Chateaux property!*
Located on the corner of Hornby and Robson Street, in the very heart of Vancouver's hottest shopping, entertainment, and financial district, the Wedgewood Hotel & Spa, member of the ?Relais & Chateaux? collection, is a 83-room, luxury boutique property, appointed with European stylish rooms & suites, meeting spaces with the latest trending technology and the award winning ?Bacchus? fine dining restaurant.
*Are you ready to take the next step in your hospitality career?*
We are currently looking for an experienced Valet eager to join our team of elite hospitality professionals who redefine luxury service and guest experience on a daily basis.
Awards and achievements:
* TripAdvisor 2024 Travelers? Choice Best of the Best ? #1 Hotel in Canada & #1 Luxury Hotel in Canada
* Michelin Guide Recommended Restaurant 2023 ? Bacchus Restaurant & Lounge
* Condé Nast Traveller Readers Choice Awards ? 10 Best Hotel in Canada 2023
_*Must be available on weekends. *_
Given the nature of the Wedgewood Hotel as a unique, boutique style property, a Valet must be a multi-functional individual who is driven to always exceed our guests? expectations.
The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues handling extreme pressure situations as they occur. Decision-making and problem solving skills are necessary with an attention to detail.
Specific Duties and/or Job Responsibilities:
* Provide courteous, prompt, professional and attentive guest service up to 5 Diamond Standards at all times.
* Upon guest arrivals, open car doors for guests and unload all luggages to be delivered to the guest room after desk check-in; upon completion of check-in, escort guests with luggage to their assigned room ensuring a smooth transition from start to finish.
* While safely operating a variety of vehicles, valet guest automobiles with care for stowing or removing valuable items visible in the interior of the auto, also conducting a visual inspection of the vehicles exterior itself for any damage noted and placing an appropriately completed valet tag within.
* Promote the property in your interactions and possess a sound knowledge of the surrounding area and activities.
* Maintain a good working relationship and communication amongst all colleagues and/or departments.
* Keeping yourself aware of procedural and/or policy changes by reviewing any memos prepared and circulated by the GM, FOM or AFOM.
* Handling any cash settlements for valet or other services whilst rectifying any/all outages and/or shortages before the conclusion of your shift.
* Keep the lobby, the front of the hotel and public areas clean and clear of clutter and/or debris; report any significant deficiencies to either the Housekeeping or Maintenance Departments.
* Addressing and resolving guest concerns in a timely manner escalating issues to the Manager on Duty when you are unable to do so.
* Monitor & expedite deliveries of guest items to rooms in a timely fashion.
* Upon departures, assist guests with luggage as required, confirm transportation and load vehicle with luggage confirming that all pieces are present and accounted for.
* Must have a valid driver?s license and be able to drive both automatic and standard vehicles.
We thank you for your interest; please note only suitable candidates will be contacted for follow up.
Job Types: Full-time, Permanent
Pay: From $17.40 per hour
Additional pay:
* Overtime pay
* Tips
Benefits:
* Company events
* Discounted or free food
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* Weekends as needed
* Weekends only
Experience:
* Valet: 1 year (required)
* Hotel: 1 year (preferred)
* Driving: 3 years (required)
Licence/Certification:
* Class 5 Driver's License (required)
Work Location: In person
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LocationVancouver, BC
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Workplace information
On site
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Salary$17.40HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9479359880
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