inside sales representative
Title posted on Jobillico -
Customer Service Representative
Posted on
October 08, 2024
by
Employer details
Les Équipements Procepack inc.
Job details
<p>We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent. In this role, you will work closely with clients and play a key part throughout the sales process, ensuring an excellent customer experience from start to finish.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer requests for quotations in a timely manner.</li><li>Provide detailed product information and pricing, preparing accurate quotations.</li><li>Maintain and update the CRM system with customer interactions and project information.</li><li>Act as the primary point of contact for customers, addressing inquiries and resolving any concerns regarding orders, tracking information etc.</li><li>Organize and manage project information to support seamless communication with customers.</li><li>Ensure a smooth, positive customer experience throughout all phases of the sales process.</li></ul><p><b>Qualifications & Skills</b></p><ul><li>A college or bachelor?s degree in a business-related field is preferred.</li><li>Bilingual in French and English, with high proficiency in written English.</li><li>2-3 years of experience in customer service.</li><li>Excellent interpersonal and communication skills, with the ability to build strong relationships.</li><li>Strong desire and ability to learn continuously.</li><li>Proficient in the Microsoft Office suite (Word, Excel, PowerPoint, etc.).</li></ul><p>Why Join Us? You?ll be part of a dynamic and supportive team, working in an engaging environment with opportunities for growth and development.</p><p>If you're passionate about providing excellent customer service and are eager to contribute to a thriving company, we encourage you to apply!</p>
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LocationTerrebonne, QC
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Workplace information
On site
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Salary$50,000 to $55,000YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14633165
Advertised until
2024-11-05
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